What Our Clients Say
Patricia Warren - October, 2013Landlord
Great, Erica - you are extremely efficient as always!
(Erica is the team member who co-ordinates maintenance work at properties where landlords pay the agency to act as the point of contact for their tenants)
Stephen Byrne - October, 2013Landlord
Renting a property is never easy. The service I have received from the Rose Property team has been extremely professional allowing for informed decisions to be made both in terms of preparing the property to rent and handling ongoing maintenance issues that typically arise. The quality of service provided allows me to maximise my rental yield. I have absolutely no hesitation in recommending Rose Properties.
Erica has been my main point of contact in dealing with various issues that have arisen over the past couple of months since renting my property. I have found Erica to be genuinely interested in getting issues resolved and therefore very effective at finding resolutions at the right time, for the right price. It's refreshing to get such a quick response to queries I have. Erica is efficient, friendly thorough and understanding.
Sean O'Regan - October, 2013Tenant
Thanks again for all your help and professional service. Best of luck to you and the team for the future.
If I go to rent my own house and need a property management company, you guys will be top of my list and I will be recommending you…
Noreen McElwaine - October, 2013Tenant
Thank you so much for all your help so far. It is very much appreciated. I have never had a service as good as this before.
Laura Beresford - September, 2013Landlord
So far all is going well. As for the letting service Rose Property Services certainly made it very easy and smooth for me. As a first time landlord I appreciated the continuity provided in the hand over from Mark to Flo, Amy and Erica.
Maire Corkery - September, 2013Landlord
To the Management of Rose Property Services:
I wish to thank the staff of Rose Property Services for an absolutely efficient, pleasant and accommodating service. I am unwell at the moment and unable to deal with the details of letting my property. After a number of difficult years with another agency (unnamed for obvious reasons), it has been both a surprise and a pleasure to find an agency which has made huge efforts to take my personal health problems into account and consequently to make the whole exercise painless for me. Rose Property Services have worked for me the Landlord (once again a new experience for me) while all the time ensuring that the property is in a clean and, most importantly, safe condition for the tenant.
I found the process of procuring a tenant quick and efficient. There was no unnecessary delay and I received good advice at all times from Mark, Erica and Flo. As I am, for the most part unable to visit my property, I came to trust Mark, Erica and Flo implicitly. They texted me before a phone call, conscious that I'm not always available due to my health circumstances. Every cost is itemised and invoices are provided immediately post-event.
I came to Rose Property Services as a very war-weary Landlord!! What I found is an agency which is willing to hear BOTH the Landlord AND the Tenant so that the whole process is painless and efficient. The Landlord gets a hearing and this is a new experience for me. While this is important for the Landlord, it is also important for me that the tenant is dealt with in a respectful manner and that the property is meticulously clean and absolutely safe for occupancy. Mark, Erica and Flo took all my concerns about repairs, etc. on board and treated both me and the tenant with courtesy, respect and consideration. Mark, Erica and Flo have got the balance right and, as a conscientious Landlord, I have found that very reassuring. In the past, I have found that being a conscientious Landlord seemed to give previous agents 'carte blanche' to ignore me (the Landlord) and to consign me to the role of a very silent and very invisible party to the whole arrangement. Not so with Rose Property. Their balanced and ethical approach to both Landlord and Tenant is refreshing. I cannot say enough for the members of staff I have worked with, that is Mark, Erica and Flo.
As Management, you can be very proud of the property management services you deliver in Cork.
A very satisfied customer,
Maurice - August, 2013Landlord
You may recall we met when we were first placing our house in Cúil na Gréine, Glanmire up for rent.
We wished to drop you a note about your staff, people are often too quick to complain and too slow to praise.
We have had exemplary service from Gavin and Erica (and now Barry in Erica's absence) and have found them to be extremely efficient and pleasant to deal with, as well as Amy in accounts.
Gavin assisted us in a small matter once again last week, just one more example of the helpfulness he has always shown us.
We just wanted to compliment you on your staff recruiting and retention skills, you obviously know what you are doing!
Declan Murphy - July, 2013Tenant
Thank you for your professional approach & urgency at closing the lease.
Roni Dunn - July, 2013Tenant
Friendly, efficient, comphrensive service. A pleasure to deal with Flo
Yvonne Ryan - July, 2013Tenant
Flo was extremely helpful & friendly. I would definitely contact her & Rose Property in the future if looking for more properties. I would highly recommmend Flo to my friends.
Alan Dunne - July, 2013Tenant
Excellent Service all round at Rose Property
Marian Keary - June, 2013Landlord
Very happy with Gavin- he would get 10 out of 10. He was very helpful and efficient on the letting of my property.
Catherine Wroblewska - May, 2013Tenant
Yvonne was amazingly customer orientated, she did go the extra mile for me accommodating my situation, being very professional.
Louise Leahy - May, 2013Landlord
As a first time landlord, any concerns and worries I had about letting my property were allayed from my initial contact with Rose Properties. From that day to this any of the team I have dealt with have been professional, easy to deal with and very quick to respond to, with any issues. The agents I have dealt with have proven to be hard working, genuine, reliable and I feel the management of my property is in the right hands
Patricia & Pearse O'Riordan - April, 2013Seller
We are most grateful for your professionalism, perseverance and great courtesy in handling the sale of our house. Given that so much of our correspondence had to be done over the phone, your calmness and good sense were of immense benefit to us both. Thank you and our best wishes for all of your future endeavors.
Christian Murphy - April, 2013Landlord
When we had to rent our property in Cork, we were very anxious that we found a tenant who would treat our home like their home. Rose properties has always provided us with reassurance in this regard. Rose Property’s process of identifying a suitable tenant, together with the stringent background checks carried out, provided us with real peace of mind in this regard. Even though we had initially decided to manage the property ourselves, our initial dealings with Rose Properties, and the efficient and personable service provided, prompted us to request that they took on this property management role also. Our tenants recently moved out and a suitable replacement tenant was located by Rose Properties immediately. We would not hesitate to recommend the friendly, efficient, professional, customised service provided by Rose Properties.
Susan O'Shea - April, 2013Tenant
Caroline couldnt have been more professional and helpful, and made me feel completely at ease. It was a pleasure dealing with her and Rose Property
Aine O'Sullivan - March, 2013Landlord
From the first moment I entered the office my dealings with Rose Property Service were great. They are very professional, efficient and reliable. The letting of my property was done without any problems and they found excellent tenants for me.
I would highly recommend them to any landlord
Eleanor Goggin - March, 2013Seller
Rose Properties went the extra mile to take the stress out of leaving my home of 22 years. Your negotiator was my rock who made the whole process appear simple. The house sold quickly and exceeded the asking price - Thanks!
Terry Mills - March, 2013Tenant
Flo you made searching for a home as pleasurable as the experience can possibly be. You are a true professional offering quality service with a smile, patience, kindness, consideration, understanding and a real heart for others. Thank you for affording me the opportunity of being able to work with you. I wish everyone could have the opportunity to enjoy your caring, faithful and professional service.
Anne O'Sullivan - March, 2013Landlord
Thank you Mark for your help with the property – turned it around in a week which was great – lots of small little things to sort but all is good – very efficient!
Helena Mulcahy - February, 2013Landlord
Hi Mark, Thanks very much. I would like to thank you and your staff for making this letting so seamless.
Fran Kelly - February, 2013Landlord
I have been a client of Rose Property Services for 18 months now and have have found them to be professional, courteous and efficient in every respect. From first contact it was clear to me that finding the right tenant for my property and subsequently managing that relationship was as much a priority for them as it was for me. On an ongoing basis I have one contact at Rose Property Services that deals with my requirements and this fact has put my mind at ease for the entire duration of our business relationship.
I feel very relieved to have found a property services organisation that I can trust.
Thanks Mark and Erica,
Karen O'Donovan - February, 2013Purchaser
I would like to extend my thanks to your negotiator and the team at Rose Property Services. I found him to be professional and courteous, his experience was a huge advantage in the quest to find my perfect home. I would highly recommend Rose Property Services to anyone looking to purchase a house.
Dympna Daly - February, 2013Tenant
Great Service from Gavin at Rose Property - Very friendly & professional
Peter Burke - February, 2013Landlord
Very happy and delighted with the professional service Caroline & your office gave to me on letting my property.
B & M Bourke - January, 2013Landlord
Very happy with the service provided to us on the letting of our property.
Joan Nielsen - January, 2013Landlord
We have been very happy with your full management services over the last couple of years
Francis Collins - January, 2013Landlord
Very happy with the letting service. The negotiators kept me informed after each viewing
Kevin McCarthy - January, 2013Landlord
I would highly recommend Rose Properties for their letting & management services. I found all the staff very professional from the 'get-go' and efficient in dealing with letting my house. Being based remotely from Cork it was important for me that my needs were met and I felt from the start Rose Properties provided an excellent service which should be admired in these tough economic times. So keep up the good work and kudos to Rose Properties. So if anyone is thinking of letting their house and need peace of mind don't search any further
Emma Gordon - January, 2013Landlord
Happy with your letting service which delivered my new tenants without delay
Martin Horgan - January, 2013Landlord
I have used the services of Rose Property for the last 3 years. I continue to be impressed by their professionalism, friendliness and attention to detail. I cannot speak highly enough of this letting agency's services
Tom Philpott - December, 2012Landlord
Happy with the full management service over 3 years
Mary Molloy - December, 2012Landlord
Thanks Yvonne for your very professional attention in the letting of the above property. It was a pleasure dealing with you and I would be delighted to use your services again.
Paul Hyde - December, 2012Landlord
I would like to convey my thanks to Rose Property Services for their professional management of my property
Megan Kerins - December, 2012Landlord
1st Class Service – highly recommendable, very efficient letting agents.
Neasa Greene - November, 2012Tenant
Gavin O'Brien was most helpful, organised and efficient, he made the process very user friendly & easy.
Nina Olden - November, 2012Seller
We wish to extend our sincere gratitude to Barry Smith for recently selling our house with extreme professionalism and courtesy. Barry had sold a house for us previously so he was the one auctioneer we wanted to sell our home again for us. He is without doubt totally dedicated to doing the best he can for everyone involved in the selling process. If in the future we need an auctioneer again we would have no hesitation in asking Barry to handle the sale.
Shane - November, 2012Landlord
I have dealt with Rose Property for over five years and at all times the staff have been professional, efficient and courteous. I would (and have) recommended Rose Property to anyone letting or looking for rental property.
Mark Cotter - October, 2012Landlord
Efficient, professional and easy to deal with. Rose Property have provided an excellent service to me
Áine Hyland - October, 2012Landlord
I am more than happy with the service provided by Rose Properties in letting my house and by their ongoing attention to ensuring that the many requests received from the tenants after they moved in have been satisfactorily resolved. I have nothing but praise for everyone in Rose Properties with whom I have dealt in the past two months. Mark gave me very good advice before the house was advertised on how to prepare it for letting. Gavin did a great job in sourcing potential tenants within weeks of my contacting Rose Properties and Erica has been outstanding in her patience with the tenants and her expertise and efficiency in finding reliable trademen to resolve various issues raised by the tenants.
Because of travelling between Cork and Dublin for the past 18 years as part of my job, I have had to let either my Dublin or my Cork house for many years during that period and have dealt with many letting agents and maintenance managers. Your service has been the best that I have encountered and I hope that the tenants settle in satisfactorily from now on and that everything will settle down.
I would be very happy to recommend Rose Properties to any potential clients who are planning to let their house.
Martin O'Connell - September, 2012Landlord
Delighted with the service and the tenants that were provided to my property
Paul Crowley - September, 2012Seller
Barry is very professional and has vast experience. He provides an excellent service and has a clear determination to succeed. He sold my house recently and it took only 5 weeks from final offer to handing over the keys to the new owner. He is always willing to advise and keeps in regular contact. I was extremely happy with his efforts and the successful outcome and I can fully recommend him
Sara Murphy - September, 2012Seller
I appointed Barry Smith in May 2012 to sell my house on Toureen Terrace in Passage West. By July I had a sale agreed. In the few months he brought countless viewers, all to my opinion were informed correctly as to house type etc. He acted with competency and efficiency. I would and have highly recommended him to others. In my opinion he is one of the best agents I have dealt with and if I ever need the services of an auctioneer again then I would not look further.
Imelda Maye - August, 2012Tenant
I found Gavin to be very efficient and friendly, he couldn't have done enough to help
Alan Kearney - August, 2012Landlord
Thanks for all your work on this. It’s good to have both a responsive property management team and responsible tenants in place
Karolina Bunka - April, 2012Tenant
Yvonne was great. Always patient and helpful. We'll be recommending Rose Property to our friends
Jamie Davis - April, 2012Tenant
Flo was absolutely fantastic. Very helpful & friendly. Thanks!!
Lisa O'Hara - April, 2012Landlord
Everything went very smoothly with letting. Please pass on my thanks to Yvonne, she was very professional and kept on top of things for us.
Gearoid O'Driscoll - April, 2012Landlord
I am very pleased with the level and quality of service provided by Rose Property Services
Mervyn Shorten - April, 2012Tenant
All staff members were very patient & helpful in trying to suit our needs and wants. Highly recommended
Lucy Newman - March, 2012Tenant
The process was made easy for me by Yvonne, I am very happy with Rose Property!
Fredlyn Sias - March, 2012Tenant
It was a pleasure dealing with Florence, I found her to be a great help & very efficient
The Wong Family - March, 2012Seller
We have been dealing with Rose Property in Douglas for many years. It is managed by a team of expert & professional staff, whose focus is on the needs of each individual customer. With their extensive experience, whether it is renting or selling, we have always found them exceptional and hassle-free. Their rental service is very precise, including the preparation of necessary documents, advising of rental compliance and the vetting of potential tenants. As for selling, they recently sold a property on our behalf within a few months while our neighbour's property, exactly same as ours, took more than nine months! Their market knowledge and efficient service is the key to a successful deal. This is why we have a long relationship with Rose Property.
Cormac Smyth - March, 2012Tenant
Very helpful, fast & explained details where necessary
Valerie O'Flynn - March, 2012Tenant
Service was fantastic, found Flo very professional
Mary Russell - March, 2012Landlord
I am absolutely delighted with the service you have provided. Yvonne has been most understanding and helpful in every way. I am just kicking myself that I did not come across 'Rose Property' sooner, it would have saved us a lot of worry and money!
It is such a relief to leave the responsibility of the rental in your company's capable hands.
A big 'Thank You' especially for Yvonne
David Cunningham - March, 2012Purchaser
As a buyer the key thing for me is the agent delivering what they promised on which Rose Property actually exceeded. Clear and timely updates on the progress of the purchase made it a passive and stress free event. Thanks again
Eamonn Cournane - March, 2012Tenant
First class professionals
Carole O'Halloran - March, 2012Landlord
Everything is going great thanks. The service we were provided with was excellent, and it was refreshing to get the type of service you were promised from the offset. Both of your negotiators were very professional. I wouldn't hesitate to recommend Rose Properties or to use the service again.
Aziza Mahomed - February, 2012Tenant
Very pleased with service and friendly staff
Aoife Clancy - February, 2012Landlord
I'm happy with the way everything is going so far- I was delighted you managed to secure tenants so quickly and the move-in was smooth & stress free.
Marie Murphy - February, 2012Landlord
Thank you for your professional service in letting our house, we were very happy with your professional approach and speed in finding tenants. Also your negotiator was most helpful and kept us updated on progress. Thank you for your excellent service.
Helena Coleman - February, 2012Tenant
Very professional website...very accommodating with time to suit professionals working 9-5
Lisa Delaney - February, 2012Landlord
Everything was perfect, thank you. The house, as usual, did not remain vacant for long.
So feedback, as always is good. 10/10
Margaret O'Dwyer - January, 2012Landlord
I was very happy with the service I got from your negotiator, who was recommended to me by a family member. She was extremely helpful, professional and efficient in all her dealings with me. The only issue I have ever had with letting agencies I used in the past (not yours) was that I felt the potential tenants were not checked out thoroughly enough. In this instance, and coincidentally, I know the tenant as she is from my home town and she will be an excellent tenant and I am delighted that your negotiator found her for me.
Many thanks for your help
David Cunningham - January, 2012Landlord
Just want to let you know that I am very impressed with the quality of communication from your Property Manager.
She is always accurate and detailed in her reply to me - also in a timely manner.
Gives me great comfort to know I have the right Property Manager even though I am all the way in Australia!
Will Butler - January, 2012Tenant
I just wanted to say thank you again for having everything sorted out for us this morning and a great service overall. All the best.
Eugene & Olivia - January, 2012Landlord
Having responsibility for family property in the private letting market we have been using the services of Rose Properties for over two years. Their all-in service is second to none and they have saved us a lot of time and money, not to mention hassle, by securing good tenants, managing all legal and ongoing tenancy issues and by swiftly re-letting when that situation arises.
We would highly recommend Rose Properties to anyone with similar requirements to us.
Geraldine Hassett - December, 2011Tenant
The high quality of service is like none I have experienced before and I received the same standard whether I rang the office at 9am or 5.30pm, my call and queries were dealt with at all times.
I would highly recommend Rose Property Services, and have already done so to many friends and family. Thank you to Rose Properties for all you have done.
Munster Rugby - November, 2011Tenant
Rose Property services have in the past successfully identified desirable properties for incoming players on behalf of Munster Rugby. We have always found their services to be most professional and ensures a rapid placement from their wide selection.
We would recommend their services not only for prospective tenants but also landlords who we see also benefit from their ability to successfully bring together both parties.
Sarah Casley - September, 2011Landlord
This was my first time letting a property and your negotiator was a pleasure to deal with from the start. She explained the process fully, keep me updated with viewings and reported back immediately. However, as you know, the house took much longer than I expected to rent which was of some concern to me. Although I realise this had more to do with unreliable prospective tenants than anything else. Since the property has been rented though the process has been extremely smooth and I only have positive reports. The bills were changed over effortlessly which was great, the background check on the tenant was very comprehensive and a good reassurance and I am confident that the property has been left in good hands. I was recommended Rose Property by friends, who have been extremely happy with the service and I would be confident in recommending the agency myself going forward.
Thanks again for all the help from everyone in the office.
Marie Sheehan - November, 2010Tenant
We found Yvonne a pleasure to deal with. She could not have been anymore helpful to us in getting our apartment and keeping us updated on a regular basis on our bid. She was very professional and went above and beyond in guiding us each step of the way.
I would like to thank Yvonne for all her help. She is a credit to Rose Properties!